K&M Construction ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our restoration services.

Key Points

• We collect information to provide better restoration services

• Your personal information is never sold to third parties

• We use industry-standard security measures to protect your data

• You have control over your personal information

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a free inspection or estimate

• Fill out a contact form on our website

• Call or email us for restoration services

• Schedule an appointment

• Submit a testimonial or review

• Apply for employment

This information may include:

• Full name

• Email address

• Phone number

• Mailing address

• Property address

• Insurance information (when relevant)

• Description of restoration needs

Automatic Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on pages

• Referring website

• Date and time of visit

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Schedule inspections, provide estimates, and perform restoration work

• Communication: Respond to inquiries, send appointment reminders, and provide project updates

• Insurance Coordination: Work with insurance companies on your behalf for claims processing

• Improve Services: Analyze service quality and customer satisfaction

• Marketing: Send promotional materials (you can opt-out at any time)

• Legal Compliance: Comply with applicable laws and regulations

• Safety: Protect against fraud and ensure secure transactions

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Processing insurance claims

• Scheduling and project management

• Payment processing

• Email communications

• Website hosting and analytics

Insurance Companies

With your authorization, we share necessary information with insurance companies to facilitate claims processing and payment.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to:

• Comply with legal processes

• Enforce our terms of service

• Protect our rights, property, or safety

• Protect the rights, property, or safety of others

Business Transfers

If K&M Construction is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission

• Secure servers and databases

• Limited employee access to personal information

• Regular security audits and updates

• Confidentiality agreements with service providers

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information (subject to legal requirements)

• Opt-Out: Unsubscribe from marketing communications at any time

• Restrict Processing: Request that we limit how we use your information

• Data Portability: Request your data in a structured, commonly used format

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for detailed information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date

• Sending email notification for material changes